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SERVICES

GETTING STARTED   

newly diagnosed?  New to the area?

 

Start here 

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Learning about an HIV diagnosis or relocating to a new community with HIV can be an overwhelming experience, and BCAP is here to help.  If you are interested in seeking or learning more about Case Management Services, you've come to the right place.

 

Boulder County AIDS Project (BCAP) serves any person who is HIV positive living in Boulder, Broomfield, Clear Creek and Gilpin Counties. If you live outside our service area, we can refer you to another AIDS service organization (ASO) in Colorado or the state in which you reside.

 

All care services are free, confidential and offered within a non-judgmental environment. We celebrate and value each person entering our doors for services regardless of age, race, culture, gender, gender identity, gender expression, sexual orientation, lifestyle, background, religion, ability, or income.

PROCESSS

GET IN TOUCH  

  1. Call 303.444.6121 or stop by one of our BCAP offices in Boulder  or Longmont to fill out a Request for Care Services with a staff member or volunteer.

  2. A Case Manager will call you back within two business days of receiving your Request for Care Services.

  3. Case Managers will make every effort to schedule the intake appointment within ten business days of your initial request.

  4. You will be asked to gather paperwork to help us verify your eligibility for different services.

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WHAT TO BRING   

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  1. Proof of HIV: copy of labs with T-cell (CD4) count and viral load or written statement from clinic or physician (we can help you get this if needed)

  2. Proof of residency: utility bill, lease, mortgage statement, driver’s license with correct address on front*

  3. Photo ID: Colorado driver’s license, state or government issued ID

  4. Proof of health insurance: Medicaid, Medicare or insurance card

  5. Proof of income: one month of check stubs, current year’s tax return, profit and loss statement, bank statements, disability award letter*

* If you are homeless or have no income,  just let your case manager know

 

A BCAP Case Manager will help guide you through the intake process. Case managers help identify and prioritize your current needs. We are able to give you information about local healthcare providers (HIV specialty and primary care), access to medication, insurance information, referrals to resources within BCAP and the community, assistance in filing applications, practical information, advocacy and emotional support. Your needs and progress are monitored over time.

 

Case managers work to support individuals toward self-sufficiency through education and empowerment. Through assessment, planning, referral and monitoring, case managers assist you to develop tools to reach your own unique potential and reach your goals.

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Bilingual/Spanish-speaking case managers are available upon request.

COMMONLY ASKED QUESTIONS
FAQS
  • Are the programs and services at BCAP confidential?
    Yes. All information provided by a client is considered private and confidential as required by law.
  • What does it mean to be a "client" of BCAP"
    Once you are enrolled in our program you are eligible for case management, advocacy, financial assistance and our referral services. Since your enrollment in the program is voluntary, you can discontinue services at any time.
  • I just moved into town/I am newly diagnosed, how do I become a client?"
    Contact BCAP at 303.444.6121 to request case management services. Once we get your request, someone from the Case Management team will call you back within 48 hours. Be sure to bring your photo ID, proof of income, insurance card and HIV verification to your intake appointment, if you have them.
  • I was recently diagnosed with HIV and I don't have insurance, what should I do?"
    Options do exist. Contact a case manager for more details.
  • I have health insurance through work but my co-pays are really expensive and I can't afford to get my medication, is there any way to get help?"
    There is a program in Colorado called the Insurance Assistance Program that can assist with insurance premiums, co-pays and medication. The AIDS Drug Assistance Program can assist you with HIV and other related medications. Contact the case management team at 303.444.6121 for assistance.
  • What is a "Request for Care Services""
    When filling out a Request for Care Services, you indicate that you are HIV positive. You will be asked some basic questions including information on how to best reach you. You will be asked how you want us to identify ourselves when we call you back to schedule an intake appointment (e.g., Can we say BCAP? Should we just mention our first name?). Our phone calls come from a restricted, untraceable phone number. We guarantee your confidentiality and privacy from the very beginning.
  • What do I need to bring to my Intake Interview?
    1) Proof of HIV: copy of labs with T-cell (CD4) count and viral load or written statement from clinic or physician (we can help you get this if needed) 2) Proof of residency: utility bill, lease, mortgage statement, driver’s license with correct address on front 3) Photo ID: Colorado driver’s license, state or government issued ID 4) Proof of health insurance: Medicaid, Medicare or insurance card 5) Proof of income: one month of check stubs, current year’s tax return, profit and loss statement, bank statements, disability award letter
  • What if I am homeless or have no income?
    Simply let your case manager know at the time of the intake.
  • What if I am not a U.S. citizen or do not have a social security card?
    BCAP provides services to all people living with HIV in our service area regardless of citizenship status or residency. Simply let your case manager know at the time of the intake.
  • Do I have to be "clean and sober" to be a client?"
    No. We may recommend you kick the habit but if don’t want to or are not ready, we’re still here to help. In order to effectively help you, we do ask that not come into BCAP when you are under the influence of drugs or alcohol.
  • What service area does BCAP serve?
    BCAP provides services to Boulder, Broomfield, Gilpin and Clear Creek Counties.
  • I want to move to Boulder. Can you help me find housing?
    In order to receive case management services you must provide proof of residence in Boulder, Broomfield, Gilpin or Clear Creek County. Area housing is expensive. Although BCAP has limited housing services, there are waiting lists for these programs.
  • I have insurance and am financially stable but don't know anyone else living with HIV, where can I meet people who understand what I am going through?"
    BCAP offers information about support groups in the community for people living with HIV/AIDS. With a referral from a case manager you can attend the group even if you don’t need our other services. BCAP hosts a monthy “Pozluck” potluck for clients and anyone living with HIV. Contact us to learn more.
  • Is BCAP a clinic?
    No. BCAP is a community based social service organization. We can link you to the clinic of your choice.
  • Can I still get services here if I'm not a client?
    Yes. Some limited services are available for non-clients.
  • Do you have information and services available in Spanish?
    Yes, BCAP has Spanish-speaking Case Managers. There is also written information available in Spanish.
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